ITIL 4 Foundation — Question 138
Which practice has the purpose of ensuring that the organization's suppliers and their performance are managed appropriately to support the provision of seamless, quality products and services?
Answer options
- A. Release management
- B. Supplier management
- C. Service management
- D. Relationship management
Correct answer: B
Explanation
Supplier management is focused on overseeing suppliers and their performance, ensuring they deliver quality products and services that meet organizational needs. Release management, service management, and relationship management do not specifically target supplier performance or the management of suppliers, making them less relevant to the question.