ITIL 4 Foundation — Question 106

What includes governance as a component?

Answer options

• A. Practices
• B. The service value chain
• C. The service value system
• D. The guiding principles

Correct answer: C

Explanation

The correct answer is C, as the service value system incorporates governance as a crucial aspect to ensure alignment and accountability within the organization. Options A, B, and D do not specifically include governance as a component, focusing instead on other areas of service management.