ITIL 4 Foundation — Question 101

Which guiding principle helps to ensure that each improvement effort has more focus and is easier to maintain?

Answer options

• A. Start where you are
• B. Collaborate and promote visibility
• C. Progress iteratively with feedback
• D. Think and work holistically

Correct answer: C

Explanation

The correct answer, C, 'Progress iteratively with feedback,' emphasizes the importance of making gradual enhancements while incorporating feedback, which enhances focus and maintainability. The other options, while valuable, do not specifically address the need for a structured, iterative approach that fosters continuous improvement.