Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Free Practice Exam Questions

21 real Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) exam questions with answers and AI explanations. Cisco certification prep — page 2 of 3.

1. Question 11: What is the goal of identifying a call type?
2. Question 12: Which script mode is in use if the script's appearance has changed to a bright white background with black dots?
3. Question 13: Where should the RONA setting be positioned the highest?
4. Question 14: What is the function of the CVP Subdialog Return element in a VXML application?
5. Question 15: How are additional ICM Tools added?
6. Question 16: What are two tools an Agent Desktop Admin Role can access? (Choose two.)
7. Question 17: Which two components must be configured for CCE to begin routing the contact and start processing the call? (Choose two.)
8. Question 18: Which two steps are required to configure a Supervisor? (Choose two.)
9. Question 19: How many clusters of Finesse will a single PG support?
10. Question 20: Which two components must a script be associated with to run? (Choose two.)