Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) — Question 13

Where should the RONA setting be positioned the highest?

Answer options

• A. on the phone in CUCM
• B. on CVP OPS console
• C. on the script in UCCE
• D. on the desk setting on UCCE

Correct answer: D

Explanation

The correct answer is D because the desk setting on UCCE is where RONA should be configured to ensure optimal handling of calls. Options A, B, and C are incorrect as they do not provide the appropriate location for setting the RONA to its highest level.