ServiceNow Certified System Administrator — Question 86

What is a Notification?

Answer options

• A. A new Knowledge article created by a Business Rule
• B. A tool for alerting users that events that concern them have occurred
• C. A message through Connect related to a Change Request
• D. An email file attachment

Correct answer: B

Explanation

The correct answer is B because a Notification serves as a mechanism to inform users about important events that may affect them. Options A, C, and D describe specific types of information or communication but do not encapsulate the broader purpose of a Notification.