ServiceNow Certified System Administrator — Question 87

What is (are) best practice(s) regarding users/groups/roles? (Choose two.)

Answer options

• A. You should never assign roles to groups.
• B. You should assign roles to users.
• C. You should add users to groups.
• D. You should assign roles to groups.

Correct answer: C, D

Explanation

The correct answers are C and D, as best practices encourage adding users to groups to facilitate management and assigning roles to groups to simplify access control. Option A is incorrect since assigning roles to groups can enhance efficiency, and option B, while partially correct, does not encompass the broader strategy of using groups effectively.