ServiceNow Certified System Administrator — Question 85

What is a role in ServiceNow?

Answer options

• A. A role is one record in the Role [user_sys_role] table
• B. A role is a set of modules for a particular application
• C. A role is one record in the Role [sys_user_role] table
• D. A role is a persona used in Live Feed Chat

Correct answer: C

Explanation

The correct answer is C, as it accurately describes a role as a single record in the Role [sys_user_role] table, which is essential for managing user access and permissions. Option A is incorrect because it refers to the wrong table name. Option B does not correctly define a role, and option D is unrelated to the definition of a role in ServiceNow.