ServiceNow Certified System Administrator — Question 119

Which database provides a logical model of your company infrastructure by identifying, controlling, maintaining and verifying CIs that exist?

Answer options

• A. IMDB
• B. ITSM
• C. CSDM
• D. CMDB
• E. LDAP

Correct answer: D

Explanation

The correct answer is CMDB, as it specifically focuses on managing Configuration Items (CIs) and their relationships within an organization. IMDB, ITSM, CSDM, and LDAP serve different purposes and do not provide the same comprehensive management of CIs as CMDB does.