ServiceNow Certified Implementation Specialist – Strategic Portfolio Management — Question 16

As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?

Answer options

• A. Stories, Vulnerability Tasks, Enhancements.
• B. Project, Defect, Requests.
• C. Incidents, Problems, Change.
• D. Decision, Risk, Requirements.

Correct answer: B

Explanation

The correct answer is B because 'Project', 'Defect', and 'Requests' are directly associated with managing demands. The other options include artifacts that do not align with demand management, such as 'Stories' and 'Enhancements' in A, or 'Incidents' and 'Problems' in C, which are more related to IT service management.