ServiceNow Certified Implementation Specialist – Strategic Portfolio Management — Question 15

In order to map custom fields from Microsoft Project to ServiceNow when importing a project, you must first:

Answer options

• A. Export the project to XML format
• B. Create custom fields in your ServiceNow instance
• C. Configure the Project form
• D. Import your project

Correct answer: B

Explanation

The correct answer is B because you need to establish the custom fields in ServiceNow before they can be mapped during the import process. Options A, C, and D do not address the prerequisite of creating those custom fields, making them incorrect in this context.