ServiceNow Certified Implementation Specialist – Strategic Portfolio Management — Question 14

What is the first step in the process when configuring Portfolio Planning to work with ServiceNow® Project Portfolio Management?

Answer options

• A. Create an alignment integration.
• B. Generate default mapping configurations.
• C. Create personalized portfolio plans.
• D. Create custom mapping configurations.

Correct answer: A

Explanation

The first step in configuring Portfolio Planning with ServiceNow® Project Portfolio Management is to create an alignment integration, as this establishes the necessary connection between the two systems. The other options, such as generating default or custom mapping configurations, and creating personalized portfolio plans, are subsequent steps that depend on the initial integration being in place.