ServiceNow Certified Implementation Specialist – Service Mapping — Question 5

In ServiceNow Discovery, which one of the following phases is the server RAM value discovered?

Answer options

• A. Port scan
• B. Classification
• C. Classification and Identification
• D. Identification and Exploration

Correct answer: D

Explanation

The correct answer is D, as the Identification and Exploration phase is where detailed hardware information, including server RAM, is gathered. Options A and B do not involve the collection of RAM values, while C combines two phases but does not specifically address the RAM discovery process.