ServiceNow Certified Implementation Specialist – IT Service Management — Question 96

How are Releases related to Changes?

Answer options

• A. Releases are comprised of one or more Changes
• B. Changes are comprised of one or more Releases
• C. Releases are implemented prior to Changes
• D. Changes are implemented prior to Releases

Correct answer: A

Explanation

The correct answer is A because Releases are made up of one or more Changes, meaning that multiple Changes can be packaged together in a single Release. The other options incorrectly suggest the opposite relationship or the sequence of implementation, which does not accurately reflect how Releases and Changes interact.