ServiceNow Certified Implementation Specialist – IT Service Management — Question 95

What types of Conflicts are detected automatically on the Change request? (Choose three.)

Answer options

• A. Conflict with Assignee Shift Schedule
• B. Conflict with Blackout Schedule
• C. Conflict with Company Holiday Schedule
• D. Another change for the same CI, at the same time
• E. Conflict with Maintenance Window

Correct answer: B, D, E

Explanation

The correct answers are B, D, and E because these options represent specific scenarios where a Change request may face conflicts due to scheduling or simultaneous changes. Options A and C are not typically automatically detected as conflicts in the Change management process.