ServiceNow Certified Implementation Specialist – IT Service Management — Question 69
Which table stores incident categories and subcategories?
Answer options
- A. Category [sys_category]
- B. Task Category [task_category]
- C. Choice [sys_choice]
- D. Incident [incident]
Correct answer: C
Explanation
The correct answer is C, 'Choice [sys_choice]', as it is the table that maintains the definitions of incident categories and subcategories. Options A, B, and D do not serve this purpose; they are related to different aspects of incident management and categorization.