ServiceNow Certified Implementation Specialist – IT Service Management — Question 192

What defines the required approvals and the associated conditions for a change model?

Answer options

• A. A change approval policy
• B. A change model's state transitions
• C. A change model approval definition
• D. A change approval lifecycle flow

Correct answer: A

Explanation

The correct answer is A, as a change approval policy outlines the necessary approvals and conditions for changes within a change model. The other options, while related, do not specifically define the required approvals; for example, B refers to the transitions between states rather than approvals, and C and D describe aspects of approval processes without defining the overarching policy.