ServiceNow Certified Implementation Specialist – IT Service Management — Question 191

When using Catalog Builder, what can be built using templates? (Choose two.)

Answer options

• A. Content items
• B. Catalog items
• C. Knowledge articles
• D. Order guides
• E. Record producers

Correct answer: B, E

Explanation

The correct answers are B and E because Catalog Builder allows for the creation of Catalog items and Record producers using templates. Options A, C, and D are not applicable as they cannot be built using templates in Catalog Builder.