ServiceNow Certified Implementation Specialist – IT Service Management — Question 190

Which service types can be managed through the scope of Service Portfolio Management? (Choose two.)

Answer options

• A. Application service
• B. Technical service
• C. Business service
• D. Mobile service

Correct answer: B, C

Explanation

The correct answers are B and C because Service Portfolio Management focuses on managing Technical services and Business services, which are critical for aligning IT with business needs. Options A and D, while related, do not fall under the primary classifications managed by Service Portfolio Management.