ServiceNow Certified Implementation Specialist – IT Service Management — Question 144

On a request form, the requester needs to indicate when they need to receive the item.

What Variable type would you use for this information?

Answer options

• A. Date
• B. Due Date
• C. Date Picker
• D. Duration

Correct answer: A

Explanation

The correct answer is 'Date' as it directly captures the specific date the requester needs the item. 'Due Date' may imply a deadline rather than the specific date needed, while 'Date Picker' is a mechanism for selecting a date rather than a variable type. 'Duration' refers to a length of time, which does not provide the specific date requested.