ServiceNow Certified Implementation Specialist – IT Service Management — Question 14

On the Unauthorized Change Properties module what can you configure? (Choose two.)

Answer options

• A. Enable/Disable creation of Unauthorized changes
• B. Maximum number of unauthorized change records for a CI
• C. Unauthorized Change Dashboard
• D. CI classes to monitor

Correct answer: A, D

Explanation

The correct options are A and D because you can configure whether to enable or disable the creation of unauthorized changes and specify which CI classes to monitor. Options B and C are not correct as they do not reflect the configurability of the module; B refers to a specific limit and C suggests a dashboard, which is not a configurable property.