ServiceNow Certified Implementation Specialist – IT Service Management — Question 128

A CAB manager is looking for a way to make their CAB meetings more organized and efficient. They want to be able to:

• Define CAB meeting agendas
• View change calendars
• Review, Approve or Reject changes directly from the change application

What feature would you recommend?

Answer options

• A. Change CAB Dashboard
• B. CMDB Health Dashboard
• C. CAB Taskboard
• D. Change Overview
• E. CAB Workbench

Correct answer: E

Explanation

The CAB Workbench provides all the necessary tools for managing CAB meetings, allowing users to set agendas, access change calendars, and approve or reject changes. The other options, while useful for different purposes, do not offer the comprehensive capabilities required for efficient CAB meeting management.