ServiceNow Certified Implementation Specialist – IT Service Management — Question 129

What are the Release types available on the baseline release record?

Answer options

• A. Standard, Normal, Prototype, Patch
• B. Major, Minor, Upgrade, Emergency, Maintenance, Patch
• C. Standard, Normal, Emergency
• D. Alpha, Beta, Snapshot, Nightly, Milestone, Release Candidate

Correct answer: B

Explanation

The correct answer is B, as it accurately lists the various release types recognized in a baseline release record, including Major, Minor, Upgrade, Emergency, Maintenance, and Patch. Options A, C, and D include types that are not applicable to the baseline release record, making them incorrect choices.