ServiceNow Certified Implementation Specialist – Human Resources — Question 3

In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)

Answer options

• A. Document Template
• B. Upload File
• C. HR Service Template
• D. User Criteria
• E. HR Template
• F. HR Profiles
• G. HR Criteria

Correct answer: B, D, F, G

Explanation

The correct options are B, D, F, and G because these represent the available filters in the Create Bulk Cases module. Options A, C, and E do not appear in the dropdown for filtering cases, making them incorrect choices.