ServiceNow Certified Implementation Specialist – Human Resources — Question 2

After the HR Admin [sn_hr_core.admin] role has been removed from the Admin role, how may a user with only the Admin role add members to HR groups?

Answer options

• A. The Admin must elevate their role to security_admin to add members to HR groups.
• B. The Admin follows the same process as with any group membership change.
• C. The Admin can no longer add members to HR groups.
• D. The Admin must impersonate an HR Admin to add members to HR groups.

Correct answer: C

Explanation

The correct answer is C because once the HR Admin role is removed, the Admin role lacks the necessary permissions to add members to HR groups. Options A, B, and D suggest methods that are no longer applicable since the Admin role does not have the required authority to manage HR group memberships.