ServiceNow Certified Implementation Specialist – Human Resources — Question 1

An HR Admin without the System Admin role can do what? (Choose three.)

Answer options

• A. Grant roles to users or groups
• B. Modify the HR Administration > Properties
• C. Reset user passwords
• D. Create HR Criteria
• E. Configure business rules
• F. Add users to groups

Correct answer: B, D, F

Explanation

The correct answers are B, D, and F because an HR Admin can modify settings related to HR properties, create criteria for HR functions, and add users to groups without needing System Admin privileges. Options A, C, and E require higher-level permissions that are not available to an HR Admin.