ServiceNow Certified Implementation Specialist – Human Resources — Question 4

If you have both Admin and HR Admin roles and wanted to configure an Access Control for the Employee Relations Cases table, what must first be done?

Answer options

• A. Add the Delegated Developer role to your User record
• B. From the User dropdown in the banner, elevate your role to security_admin
• C. Manually add the security_admin role to your User record
• D. Nothing would need to be done

Correct answer: B

Explanation

To configure Access Control for the Employee Relations Cases table, you must elevate your role to security_admin, which grants the necessary permissions. Options A and C involve roles that do not provide the required access for this task, while D incorrectly suggests that no action is needed.