ServiceNow Certified Implementation Specialist – Human Resources — Question 12

What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)

Answer options

• A. This ensures that HR has control over further HR configurations.
• B. The HR Admin role should remain a part of the system Admin role.
• C. This ensures that confidential HR data is only accessible to users with an HR role.
• D. It is not necessary because the system Admin always has access to all HR data.

Correct answer: A, C

Explanation

Removing the HR Admin role from the system Admin role allows HR to maintain authority over its configurations, ensuring that changes are made by authorized personnel only. It also protects sensitive HR data by restricting access solely to users designated with an HR role, thus enhancing data confidentiality. The other options either suggest maintaining the current structure or imply that access control is not necessary, which undermines data security.