ServiceNow Certified Implementation Specialist – Human Resources — Question 11

What types of HR Document templates may be created in ServiceNow? (Choose two.)

Answer options

• A. Document Templates
• B. Word document templates
• C. PDF document templates
• D. Text document templates

Correct answer: A, C

Explanation

The correct options are A and C because ServiceNow allows users to create Document Templates and PDF document templates specifically for HR purposes. Options B and D are incorrect as they refer to types of document formats not supported for HR template creation in ServiceNow.