ServiceNow Certified Implementation Specialist – Field Service Management — Question 41

Dependencies can only be set for work order tasks in which state?

Answer options

• A. Approved
• B. Draft
• C. Waiting Approval
• D. Qualified

Correct answer: B

Explanation

Dependencies for work order tasks can only be set in the Draft state, as this allows for modifications before final approval. The Approved, Waiting Approval, and Qualified states are not suitable since tasks in those states are either finalized or awaiting confirmation, preventing changes to dependencies.