ServiceNow Certified Implementation Specialist – Field Service Management — Question 35

When using mandatory skills and dynamic scheduling, which matching criteria should be configured in the dynamic scheduling task filter?

Answer options

• A. Matching Skills for Dynamic Scheduling
• B. Matching Mandatory Skills for Dynamic Scheduling
• C. Matching Skills Level Gap for Dynamic Scheduling
• D. Matching Skills - Mandatory Skills Support

Correct answer: B

Explanation

The correct answer is B, as it specifically refers to the configuration of mandatory skills necessary for dynamic scheduling. The other options, while related to skills, do not emphasize the mandatory aspect which is crucial for this specific context.