ServiceNow Certified Implementation Specialist – Field Service Management — Question 36
When configuring an appointment booking record producer, what must be enabled in order to display the appointment selection widget on the record producer?
Answer options
- A. Work order templates
- B. Appointment booking service
- C. Appointment booking variable set
- D. Catalog definition
Correct answer: C
Explanation
The correct answer is C, as the appointment booking variable set must be enabled to allow the appointment selection widget to be displayed. Options A and B are related to different aspects of service management, while option D pertains to catalog definitions, which do not directly influence the visibility of the appointment selection widget.