ServiceNow Certified Implementation Specialist – Event Management — Question 18

What would you use as a central location to explore the CMDB class hierarchy, CI table definitions, and CIs?

Answer options

• A. CI Remediations
• B. CI Relation Types
• C. CI Identifiers
• D. Process to CI Type Mapping
• E. CI Class Manager

Correct answer: E

Explanation

The CI Class Manager is specifically designed to allow users to navigate and manage the CMDB class hierarchy and its associated configuration items. The other options do not provide the comprehensive overview or management capabilities needed to explore the class hierarchy and definitions effectively.