ServiceNow Certified Implementation Specialist – Event Management — Question 19

A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%.
How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?

Answer options

• A. 1
• B. 2
• C. 3
• D. 4

Correct answer: C

Explanation

For the Business Service to be classified as Critical in the Impact Tree, at least 60% of its components must be in a Critical state. In a four node cluster, this equates to needing 3 nodes in a Critical state. Options A, B, and D do not meet the required threshold of 60%.