ServiceNow Certified Implementation Specialist – Deployment and Field Service Management — Question 5

CMDB class owners are receiving tasks under the ‘My Work’ tab in the CMDB Workspace.
Which CMDB management tool is generating these tasks?

Answer options

• A. CMDB Data Manager
• B. De-duplication templates
• C. CMDB Health Dashboard

Correct answer: A

Explanation

The CMDB Data Manager is specifically designed to manage and generate tasks related to CMDB class owners, which is why it is the correct answer. The other options, De-duplication templates and CMDB Health Dashboard, serve different purposes and do not directly generate tasks for class owners.