ServiceNow Certified Implementation Specialist – Customer Service Management — Question 233

What does it mean if you do not see the Selector when creating Case tasks?

Answer options

• A. No service-to-service relationship has been defined
• B. No Case to case task relationship has been defined
• C. No product to case task relationship has been defined
• D. No customer to task relationship has been defined

Correct answer: C

Explanation

The correct answer is C because the Selector is typically linked to the product associated with the case task. If there is no defined product to case task relationship, the Selector will not appear. The other options refer to relationships that do not directly impact the visibility of the Selector in this context.