ServiceNow Certified Implementation Specialist – Customer Service Management — Question 212

Which table does the Account (customer_account) table extend?

Answer options

• A. Customer (sn_customer_service_customer)
• B. Business Location (sn_csm_business_location)
• C. Company (core_company)
• D. Service Organization (sn_customer_service_organization)

Correct answer: C

Explanation

The correct answer is C, as the Account (customer_account) table is an extension of the Company (core_company) table, which holds foundational company data. The other options represent different tables that do not serve as the parent table for the Account table.