Professional Scrum Master II (PSM II) — Question 98

What is the most appropriate action for the Scrum Master to take if the Product Owner is having difficulties managing the Product Backlog?

Answer options

• A. Have the Development Team order the work instead of the Product Owner.
• B. Have the Product Owner order the items based on size, having the Development Team work on the smallest items first.
• C. Offer the Product Owner help in understanding that the goal of ordering the Product Backlog is to maximize the flow of value.
• D. Delegate the work to the Assistant Product Owner.
• E. Delay the Sprint in order for the Product Owner to have enough time to prioritize the Product Backlog.

Correct answer: C

Explanation

The correct answer is C because it emphasizes the Scrum Master's role in supporting the Product Owner to enhance their understanding and effectiveness in managing the Product Backlog. Options A, B, D, and E are incorrect as they either undermine the Product Owner's role, misallocate responsibilities, or suggest unnecessary delays in the Sprint process.