Professional Scrum Master II (PSM II) — Question 74

During the Sprint Review, one of the stakeholders announces that due to recent market changes, there is risk that funding might be reduced for the project. This triggers tensions to rise and arguments to break out between members.
As a Scrum Master, what would be the best two actions to take? (Choose two.)

Answer options

• A. Defend the original budget and request the stakeholders to adhere to the original agreed funding for the product.
• B. Encourage the stakeholders and Product Owner to focus on delivering the highest value items for the next Sprint.
• C. Be objective and request for a short break for people to calm down.
• D. Avoid getting involved as it is the Product Owner's responsibility to manage stakeholder expectations.
• E. Inform everyone that the team needs to stay busy until the information is formally announced.

Correct answer: B, C

Explanation

The correct actions are B and C because focusing on the highest value items helps prioritize the work despite funding concerns, and taking a break can help de-escalate tensions among team members. Options A and D are not effective as they ignore the immediate emotional state of the team, while E fails to acknowledge the importance of addressing stakeholder concerns directly.