Salesforce Field Service Lightning Consultant (legacy) — Question 5
Universal Containers wants to track the work that is performed on the customer's install base.
What object relationship should the Consultant focus on to meet this requirement?
Answer options
- A. Products to Accounts
- B. Assets to Products
- C. Work Orders to Assets
- D. Work Orders to Products
Correct answer: C
Explanation
The correct answer is C, as Work Orders are specifically used to track the work performed on Assets, which represent the installed products. Options A and B do not directly relate to tracking work, while option D suggests a relationship that does not accurately reflect the tracking of work against the installed base.