Salesforce Service Cloud Consultant (legacy) — Question 13

Resellers for Universal Containers need access to reports in the Partner Communities to help manage their opportunities.
How should Salesforce be configured to give resellers the correct level of access to reports?

Answer options

• A. Create the appropriate list views and report folders in the Partner Communities for all partner users.
• B. Create a new tab in the Partner Communities to display the appropriate list views and report folders.
• C. Create a Chatter group that allows partners to post links to appropriate list views and reports.
• D. Create the appropriate list views and report folders, and share with all partner users.

Correct answer: D

Explanation

Option D is correct as it ensures that all partner users have direct access to the necessary reports by sharing the created list views and report folders. Options A and B do not guarantee that all users will have the required access, as they focus on creating views and tabs without sharing. Option C does not provide direct access to reports but merely facilitates sharing links, which is insufficient for managing opportunities.