Salesforce Service Cloud Consultant (legacy) — Question 14
Universal Containers has configured a private sharing model with opportunity team selling enabled. The company allows its sales representatives to add sales team members to their opportunities when necessary. As a result, each sales representative has opportunities they directly manage and opportunities on which they collaborate with other sales representatives. Which data set filter report would allow the sales representatives to see all opportunities they are involved with?
Answer options
- A. My team-selling and my opportunities
- B. My team-selling shared opportunities
- C. My team's opportunities
- D. My collaborative opportunities
Correct answer: A
Explanation
The correct answer is A because it encompasses both the opportunities the sales representative manages and those they collaborate on, ensuring a comprehensive view. Option B only shows shared opportunities, while C focuses solely on the team's opportunities, and D limits the view to collaborative ones, missing direct management opportunities.