Salesforce Certified Sharing and Visibility Architect — Question 41

Sales reps at Universal Containers (UC) complain about the manual activities they need to perform in order to grant access to supporting internal users (legal, engineering, finance, etc.) for customer records when they need help. In general, the sales reps involved in the deals will not change.

How should an architect help UC improve sales reps' productivity?

Answer options

• A. Leverage default Account team.
• B. Create a permission set with View All Data and assign to supporting users.
• C. Create a criteria-based sharing rule to grant access to other users.

Correct answer: A

Explanation

The correct answer is A, as leveraging the default Account team streamlines the process of granting access without requiring manual intervention for each request. Options B and C involve more complex configurations that do not address the need for simplicity and efficiency in this scenario.