Salesforce Certified Sharing and Visibility Architect — Question 34

Universal Containers (UC) wants to reduce the amount of redundant leads entered into the system. UC also wants to ensure that leads are only edited/reassigned by the lead owner.
What organization-wide default (OWD) approach should be recommended to help UC implement these requirements?

Answer options

• A. Implement a Public Read Only/Transfer OWD on Lead.
• B. Implement a Private OWD on Lead.
• C. Implement a Public Read/Write OWD on Lead.
• D. Implement a Public Read Only OWD on Lead.

Correct answer: D

Explanation

Choosing a Public Read Only OWD allows all users to view leads while preventing them from editing or reassigning them unless they are the lead owner. This meets the requirement of reducing duplicate entries and ensuring that only the owner can modify the lead. The other options either allow too much access or do not facilitate the sharing of information while maintaining ownership restrictions.