Salesforce Certified Sharing and Visibility Architect — Question 35

Universal Containers (UC) is a non-profit organization and has over 20,000,000 members (donors). The company decided to assign those accounts to Donations Reps based on their regions. Donations Reps ended up owning over 50,000 donors each.
The donation reps started to see significant degradation of the system performance.
What could be the reason for this problem?

Answer options

• A. The Donations Reps access to the assigned accounts.
• B. The Account (donor) object OWD is Private.
• C. There is an Account ownership data skew problem.
• D. Salesforce sharing recalculation kicked off.

Correct answer: C

Explanation

The correct answer is C because data skew occurs when a single user owns too many records, which can lead to performance issues. Options A and B do not directly address the root cause of performance degradation related to ownership distribution, while option D refers to a process that might not necessarily be the source of the problem.