Salesforce Certified Sharing and Visibility Architect — Question 10

Users at Universal Containers are complaining that a field has disappeared from the Account page after deploying its latest project. The page layout has not changes with this deployment.
How should the admin troubleshoot this issue?

Answer options

• A. Log in as a user and check several Accounts to isolate the problem records.
• B. Review change to Account record types.
• C. View field Accessibility in the Object Manager.
• D. Run a Who Sees What report, filtering on Account.

Correct answer: C

Explanation

The correct answer is C because checking field Accessibility in the Object Manager will help determine if the field is visible to users based on their profiles or permission sets. Option A is less effective as it focuses on individual records rather than the underlying configuration. Option B does not directly address the visibility issue of the field, and option D, while useful for understanding visibility, does not specifically target the field's accessibility settings.