Salesforce Certified Sharing and Visibility Architect — Question 11

The sales managers at Universal Containers (UC) requested their teams to define each user’s role on their accounts in order to provide an easy way to establish accountability and collaboration. Sales managers also requested that sales associated should only get the following permissions:
Read access to the accounts.
Read access to cases related to the accounts.
No access to deals related to the accounts.
The sales associates may be granted access to opportunities when needed.
Assuming the overall sharing model of the organization is private and no sharing rules are configured on the account object. How can an Architect achieve these requirements?

Answer options

• A. Use Account teams to define access to accounts as well as opportunities and cases related to accounts.
• B. Use Account teams, Opportunity teams, and Case teams.
• C. Use Account teams and use Sharing rules to share cases with sales associates. No change required to the opportunity object.
• D. Use Account teams, Case teams. No configuration required for the opportunity object.

Correct answer: A

Explanation

The correct answer is A because Account teams allow for defining specific access rights for accounts as well as related opportunities and cases, fulfilling all stated requirements. Option B introduces unnecessary Opportunity teams, which are not needed as per the request. Option C implies the need for sharing rules for cases, which is not required when using Account teams effectively. Option D fails to address the need for access to opportunities.