Salesforce Certified Sharing and Visibility Architect — Question 9
Universal Containers (UC) has implemented Customer Community with customer community plus licenses for its distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agents of the same distributor.
Which feature only supports these requirements?
Answer options
- A. Permission set to grant community admin permission
- B. Delegate external user
- C. Partner community admin
- D. Partner super user
Correct answer: D
Explanation
The 'Partner super user' feature allows specific users to have elevated access, enabling them to view cases submitted by other agents in their community. The other options do not provide the necessary permissions to meet this requirement, as they focus on different administrative roles or capabilities.