Salesforce Certified Service Cloud Consultant — Question 53

Universal Containers has completed development and testing of its Service Cloud implementation and plans to migrate functionality from the sandbox environment to the production environment.
What should be used for migration functionality?

Answer options

• A. Visual Workflow, data loader, and Force.com IDE
• B. Data loader, change sets, and Force.com Excel Connector
• C. Mass Transfer Records, change sets, and Visual Studio Code
• D. Visual Studio Code and change sets

Correct answer: D

Explanation

The correct answer is D, as Visual Studio Code and change sets are the recommended tools for migrating changes between environments in Salesforce. Options A, B, and C include tools that are not as effective for this specific migration task, as they either focus on data loading or do not align with best practices for deploying code and configurations.