Salesforce Certified Sales Cloud Consultant — Question 52

Cloud Kicks' sales productivity is on the decline, while its competitors are doing great. The Consultant has suggested Einstein Opportunity Insights.
Which three insights can this provide? (Choose three.)

Answer options

• A. Sentiment Analysis
• B. Deal Prediction
• C. Key Moments
• D. Opportunity Representative Score
• E. Follow-up Reminders

Correct answer: B, C, E

Explanation

The correct insights provided by Einstein Opportunity Insights include Deal Prediction, Key Moments, and Follow-up Reminders. Sentiment Analysis and Opportunity Representative Score are not part of the insights offered by this tool, which focuses on enhancing sales strategies and engagement through actionable data.